Jump to: navigation, search

Options for the Master Forecast Graphs

Use the Options dialog box to customize the display of the Master Forecast Graphs view:

  1. Select a statistic from the Show Statistics drop-down list.
  2. Click Options on the toolbar.

One of the following versions of the Options dialog box opens, depending on the statistic that you selected above.

  • Click the link for a Help topic listed in the table. This takes you to an explanation of the options available for that statistic in the Options window.
Statistic selected Help topic for the corresponding Options dialog box
Interaction Volume Graph View Options (IV)
AHT Graph View Options (AHT)
Interaction Volume and AHT (not available in the Historical Data Graphs view) Graph View Options (IV and AHT)
Required Staffing (not available in the Historical Data Graphs view) Graph View Options (Staffing)
Calculated Staffing (not available in the Historical Data Graphs view) Graph View Options (Staffing)
Calculated and Required Staffing (not available in the Historical Data Graphs view) Graphs View Options (Staffing)

Feedback

Comment on this article:

blog comments powered by Disqus
This page was last modified on April 29, 2016, at 18:04.