Workforce Management 8.5 Supervisor Help
Welcome to the Workforce Management (WFM) Supervisor Help. Use this page to go directly to the information you need, or use the Table of Contents to take a step-by-step tour of all the features and functions in WFM Supervisor interface.
Learn how to navigate WFM Web, logging in/out, and about its controls and settings.
Create forecast scenarios, build volumes, staff, and publish forecasts.
Forecast Overlays, Events, and Templates
Create overlays, overlay events, and templates in forecasts.
View Master Forecast volumes, staffing, and shrinkage data.