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Gplus Adapters

The Gplus Adapters is a software solution that provides seamless integration between an outside software application and Genesys solutions. This combination brings together leading software applications and Genesys' contact center solutions.

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Important
Contact Oracle regarding the current support status for Siebel 7.5 and Siebel 7.7. Genesys cannot provide adapter maintenance for use with Siebel products that are no longer supported by Oracle.

Release 8.0

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Release 7.5


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Release 7.2

Important
Gplus Adapter 7.2 for Siebel CRM entered End of Life (EOL) on July 3, 2017. It enters End of Maintenance on December 31, 2018, and reaches End of Support on June 30, 2019. If you have questions, contact your account representative.

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Release 7.1

Important
Gplus Adapter 7.1 for Siebel CRM entered End of Life (EOL) on July 3, 2017. It enters End of Maintenance on December 31, 2018, and reaches End of Support on June 30, 2019. If you have questions, contact your account representative.

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Release 7.0

Important
Gplus Adapter 7.0 for Siebel CRM entered End of Life (EOL) on July 3, 2017. It enters End of Maintenance on December 31, 2018, and reaches End of Support on June 30, 2019. If you have questions, contact your account representative.

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Release 8.0

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Release 7.5

Important
Gplus Adapter 7.5 for SAP Analytics entered End of Life (EOL) on July 3, 2017. It enters End of Maintenance on December 31, 2018, and reaches End of Support on June 30, 2019. If you have questions, contact your account representative.

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Release 7.1

Important
Gplus Adapter 7.1 for SAP CRM and Gplus Adapter 7.1 for SAP ERP entered End of Life (EOL) on July 3, 2017. They enter End of Maintenance on December 31, 2018, and reach End of Support on June 30, 2019. If you have questions, contact your account representative.

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Release 8.0

Important
Gplus Adapter 8.0 for Microsoft entered both End of Life (EOL) and End of Maintenance on July 3, 2017, and reaches End of Support on October 1, 2018. If you have questions, contact your account representative.

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Release 7.6

Important
Gplus Adapter 7.6 for Microsoft entered both End of Life (EOL) and End of Maintenance on July 3, 2017, and reaches End of Support on October 1, 2018. If you have questions, contact your account representative.

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Release 7.0

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Release 6.2

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Release 6.1

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Release 6.0

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Release 5.4

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Release 5.3

Important
Gplus Adapter 5.3 for Aspect WFM and Gplus Adapter 5.3 for IEX WFM entered End of Life (EOL) on July 3, 2017. They enter End of Maintenance on December 31, 2018, and reach End of Support on June 30, 2019. If you have questions, contact your account representative.

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Release 5.2

Important
Gplus Adapter 5.2 for Aspect WFM and Gplus Adapter 5.2 for IEX WFM entered End of Life (EOL) on July 3, 2017. They enter End of Maintenance on December 31, 2018, and reach End of Support on June 30, 2019. If you have questions, contact your account representative.

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Release 5.1

Important
Gplus Adapter 5.1 for Aspect WFM and Gplus Adapter 5.1 for IEX WFM entered End of Life (EOL) on July 3, 2017. They enter End of Maintenance on December 31, 2018, and reach End of Support on June 30, 2019. If you have questions, contact your account representative.

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Release 5.0

Important
Gplus Adapter 5.0 for Aspect WFM and Gplus Adapter 5.0 for IEX WFM entered End of Life (EOL) on July 3, 2017. They enter End of Maintenance on December 31, 2018, and reach End of Support on June 30, 2019. If you have questions, contact your account representative.

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Release 4.5

Important
Gplus Adapter 4.5 for Aspect WFM and Gplus Adapter 4.5 for IEX WFM entered End of Life (EOL) on July 3, 2017. They enter End of Maintenance on December 31, 2018, and reach End of Support on June 30, 2019. If you have questions, contact your account representative.

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Important
LivePerson Adapter entered End of Life (EOL) on August 21, 2015. It entered End of Maintenance on February 21, 2017, and reached End of Support on August 21, 2017. If you have questions, contact your account representative.

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This page was last modified on December 12, 2018, at 08:36.