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Genesys Skills Management

What is Genesys Skills Management?

Genesys Skills Management is an umbrella product that comprises two components: Performance DNA (formerly known as Genesys Skills Assessor) and Genesys Training Manager. These products have a common installer that quickly and easily installs both products.

  • Documentation for Genesys Training Manager can be found at this link: Genesys Training Manager.
  • Documentation for Genesys Performance DNA can be found at this link: Genesys Performance DNA.
  • Documentation for Genesys Skills Management is below.

Release Notes

Documentation for Genesys Skills Management 9.0

This section lists the documents for software releases 9.0.101.00 and greater. See Legacy Documents for other manuals.

CD Readme

Release Notes

Documentation for Genesys Skills Management 8.5

Documentation for Genesys Skills Assessor 8.5

Genesys Skills Assessor 8.5.648 User Guide

This guide helps the end-user understand how to use the GSA system.

Genesys Skills Assessor 8.5.648 Manager Guide

This guide will navigate the manager end-user through the use of Skills Assessor.

Genesys Skills Assessor 8.5.648 Administration Guide

This guide is designed for the Skills Assessor System Administrator.

CD Readme

Release Notes


Documentation for Genesys Skills Assessor 8.1

Skills Assessor 8.1.127 Installation Guide for IIS6

This guide is designed for an administrator to install Skills Assessor for IIS6.

Skills Assessor 8.1.127 Installation Guide

This guide is designed for an administrator to install Skills Assessor for IIS7.

Skills Assessor Upgrade from 8.1.125 for IIS6

This guide walks an administrator through the current version upgrade for IIS6.

Skills Assessor Upgrade from 8.1.125 for IIS7

This guide walks an administrator through the current version upgrade for IIS7.

Genesys Skills Assessor 8.1.127 User Guide

This guide helps the end-user understand how to use the GSA system.

Genesys Skills Assessor 8.1.127 Manager Guide

This guide will navigate the manager end-user through the use of Skills Assessor.

Genesys Skills Assessor 8.1.127 Administrator Guide

This guide is designed for the Skills Assessor System Administrator.

Email Notification Service Installation Guide

This guide walks a GSA System Administrator through the installation of Email Notification Service.

CD Readme

Release Notes


Documentation

Genesys Skills Assessor 8.0 User Guide

This guide helps you to understand GSA concepts and procedures.

Genesys Skills Assessor 8.0 Manager Guide

This guide will navigate you through the use of Skills Assessor.

Genesys Skills Assessor 8.0 Installation Guide

This guide describes how an administrator installs Skills Assessor.

Genesys Skills Assessor 8.0 Administrator Guide

This guide walks an administrator through how to use Skills Assessor.

Genesys Skills Assessor 8.0 Routing Guide

This guide walks the user through how to use the Skills Assessor Routing application.

Genesys Skills Assessor 8.0 Analysis Admin Guide

This guide demonstrates how to use the Skills DNA database to do correlation analysis to create Training Plans.

CD Readme

This page was last modified on October 15, 2018, at 01:02.