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Genesys Skills Management System Overview and Operations Guide

Welcome to the Genesys Skills Management (GSM) System Overview and Operations Guide. This guide provides an overview of GSM architecture, included applications, services and daily operations.

The information covered in this guide allows an administrator to understand and perform the daily operations in the GSM software.

Retrieved from "https://docs.genesys.com/Documentation:GSA:SOO:Welcome:9.0 (2019-10-17 16:13:39)"
This page was last modified on April 10, 2019, at 04:26.

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