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Load Distribution Server

Load Distribution Server (LDS) is designed to increase system performance in contact center environments with high call volumes. LDS enables load sharing in situations where the total traffic of a large installation exceeds the capacity of individual Receivers. Using LDS with multiple Receivers also increases redundancy in a configuration.

Release Notes


Load Distribution Server User's Guide

Use this guide to learn how to use Load Distribution Server.

Readme and Advisory

This page was last edited on February 7, 2022, at 20:21.
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