Load Distribution Server
Load Distribution Server (LDS) is designed to increase system performance in contact center environments with high call volumes. LDS enables load sharing in situations where the total traffic of a large installation exceeds the capacity of individual Receivers. Using LDS with multiple Receivers also increases redundancy in a configuration.
Release Notes
Documentation
Load Distribution Server User's Guide
Use this guide to learn how to use Load Distribution Server.
Readme and Advisory
This page was last edited on February 7, 2022, at 20:21.
Comments or questions about this documentation? Contact us for support!