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IVR Interface Option

The IVR Interface Option architecture simplifies the integration of vendor-provided IVRs with the Genesys environment. Genesys IVR Interface Option has two components, the IVR Server and the IVR Driver.

Release Notes

Documentation

IVR Server System Administrator's Guide

Use to deploy the IVR Server.

IVR Driver for MPS System Administrator's Guide

Use to deploy the IVR Driver for MPS.

IVR Driver for WVR for AIX System Administrator's Guide

Use to deploy the IVR Driver for WVR for AIX.

IVR SDK C Developer's Guide

Use to build IVR Drivers using the C SDK that will integrate with Genesys IVR Server.

IVR SDK XML Developer's Guide

Use to build IVR Drivers using the XML SDK that will integrate with Genesys IVR Server.

Readmes and Advisories

Release Notes

Documentation

IVR Server System Administrator's Guide

Use to deploy the IVR Server.

IVR Driver for MPS System Administrator's Guide

Use to deploy the IVR Driver for MPS.

IVR Driver for WVR for AIX System Administrator's Guide

Use to deploy the IVR Driver for WVR for AIX.

IVR SDK C Developer's Guide

Use to build IVR Drivers using the C SDK that will integrate with Genesys IVR Server.

IVR SDK XML Developer's Guide

Use to build IVR Drivers using the XML SDK that will integrate with Genesys IVR Server.


Readmes and Advisories

Release Notes

Documentation

IVR Server System Administrator's Guide

Use to deploy the IVR Server.

IVR Driver for MPS and Periphonics System Administrator's Guide

Use to deploy the IVR Driver for MPS and Periphonics.

IVR Driver for WVR for AIX System Administrator's Guide

Use to deploy the IVR Driver for WVR for AIX.

IVR Driver for CONVERSANT System Administrator's Guide

Use to deploy the IVR Driver for CONVERSANT.

IVR SDK C Developer's Guide

Use to build IVR Drivers using the C SDK that will integrate with Genesys IVR Server.

IVR SDK XML Developer's Guide

Use to build IVR Drivers using the XML SDK that will integrate with Genesys IVR Server.

Readmes and Advisories

Release Notes


Documentation

IVR Server System Administrator's Guide

Use to deploy the IVR Server.

IVR Driver for MPS and Periphonics System Administrator's Guide

Use to deploy the IVR Driver for MPS and Periphonics.

IVR Driver for WVR for AIX System Administrator's Guide

Use to deploy the IVR Driver for WVR for AIX.

IVR SDK C Developer's Guide

Use to build IVR Drivers using the C SDK that will integrate with Genesys IVR Server.

IVR SDK XML Developer's Guide

Use to build IVR Drivers using the XML SDK that will integrate with Genesys IVR Server.

Advisories

This page was last modified on September 12, 2018, at 13:08.