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All Genesys software is © Copyright

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Genesys Cloud Services, Inc. All rights reserved.

Complete information about Genesys proprietary intellectual property, including copyrights, can be found here.


Genesys and the Genesys logo are registered trademarks of Genesys Cloud Services, Inc. in the U.S.A. and other countries. Complete information about Genesys proprietary intellectual property, including all trademarks, can be found here.

All other trademarks are the property of their respective owners.

Third Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. Please contact your customer care representative if you have any questions. The following list describes specific third-party code and functionality for this product:


SIP Cluster Solution - Restricted

SIP Cluster solution is under restricted availability. Contact Product Management for more information.

The SIP Cluster solution is a SIP Server-based deployment, which improves resource utilization by evenly distributing call and agent session processing across all available SIP Servers. It includes support for routing, reporting, and user applications.


SIP Cluster Solution Guide

Provides instructions for integration and configuration for SIP Cluster.

SIP Cluster on Premise Blueprint provides a standard Blueprint Architecture for the Digital Engagement Center Solution.

More Release Information

This page was last edited on September 3, 2020, at 01:07.