Copyright
All Genesys software is © Copyright
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Genesys Cloud Services, Inc. All rights reserved.
Complete information about Genesys proprietary intellectual property, including copyrights, can be found here.
Trademarks
Genesys and the Genesys logo are registered trademarks of Genesys Cloud Services, Inc. in the U.S.A. and other countries. Complete information about Genesys proprietary intellectual property, including all trademarks, can be found here.
All other trademarks are the property of their respective owners.
Third Party Software
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. Please contact your customer care representative if you have any questions. The following list describes specific third-party code and functionality for this product:
Library
Genesys Customer Care links:
Licensing:
- Genesys Licensing Guide
- Licensing section of the Genesys Migration Guide
Information on supported hardware and third-party software is here:
SIP Cluster Solution - Restricted
The SIP Cluster solution is a SIP Server-based deployment, which improves resource utilization by evenly distributing call and agent session processing across all available SIP Servers. It includes support for routing, reporting, and user applications.
Documentation
SIP Cluster Solution Guide
Provides instructions for integration and configuration for SIP Cluster.
SIP Cluster on Premise Blueprint provides a standard Blueprint Architecture for the Digital Engagement Center Solution.