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Product Support

Need help from Customer Care to clarify how your Genesys products should be used or configured?

Go to our Customer Care site for assistance: Genesys Community Login

Documentation Support

Have a comment or correction specific to our documentation? Email our Documentation Team to let us know.

To request a Documentation Library DVD containing product documentation, send an email to Genesys Order Management. The DVD does not contain online documentation. You can obtain PDF versions of online documentation by clicking the PDF Version option in the Table of Contents for the online document.