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Genesys Gplus Adapters Release Notes


Select a release:

Release 8.5

Release 8.0

Release 7.5

Release 7.2

Important
Gplus Adapter 7.2 for Siebel CRM reached End of Support on June 30, 2019. It previously entered End of Life (EOL) on July 3, 2017 and End of Maintenance on December 31, 2018. If you have questions, contact your account representative.

Release 7.1

Important
Gplus Adapter 7.1 for Siebel CRM reached End of Support on June 30, 2019. It previously entered End of Life (EOL) on July 3, 2017 and End of Maintenance on December 31, 2018. If you have questions, contact your account representative.

Release 7.0

Important
Gplus Adapter 7.0 for Siebel CRM reached End of Support on June 30, 2019. It previously entered End of Life (EOL) on July 3, 2017 and End of Maintenance on December 31, 2018. If you have questions, contact your account representative.

International

Czech

French (Canada)

Select a release:

Release 8.0

Release 7.5

Important
Gplus Adapter 7.5 for SAP Analytics reached End of Support on June 30, 2019. It previously entered End of Life (EOL) on July 3, 2017 and End of Maintenance on December 31, 2018. If you have questions, contact your account representative.

Gplus Adapter Campaign Synchronization for SAP


Gplus Adapter for SAP ERP


Gplus Adapter for SAP ICI Multi-Channel


Gplus Adapter Media Routing for SAP

Release 7.1

Important
Gplus Adapter 7.1 for SAP CRM and Gplus Adapter 7.1 for SAP ERP reached End of Support on June 30, 2019. It previously entered End of Life (EOL) on July 3, 2017 and End of Maintenance on December 31, 2018. If you have questions, contact your account representative.

Release 8.5

Select a release:

Release 8.0

Important
Gplus Adapter 8.0 for Microsoft reached End of Support (EOS) on October 1, 2018. It previously entered both End of Life (EOL) and End of Maintenance on July 3, 2017. If you have questions, contact your account representative.

Release 7.6

Important
Gplus Adapter 7.6 for Microsoft reached End of Support (EOS) on October 1, 2018. It previously entered both End of Life (EOL) and End of Maintenance on July 3, 2017. If you have questions, contact your account representative.

Select a release:

Release 7.2

Release 7.1

Release 7.0

Release 6.2

Important
Gplus Adapter for WFM 6.2 entered End of Life (EOL) on May 31, 2020. It will enter End of Maintenance on December 31, 2021, and reach End of Support on May 31, 2022. If you have questions, contact your account representative.

Release 6.1

Important
Gplus Adapter for WFM 6.1 entered End of Life (EOL) on May 31, 2020. It will enter End of Maintenance on September 30, 2020, and reach End of Support on May 31, 2021. If you have questions, contact your account representative.

Release 6.0

Important
Gplus Adapter 6.0 for WFM entered End of Life (EOL) on May 31, 2020. It will enter End of Maintenance on September 30, 2020, and reach End of Support on May 31, 2021. If you have questions, contact your account representative.

Release 5.4

Important
Gplus Adapter 5.4 for WFM entered End of Life (EOL) on May 31, 2020. It will enter End of Maintenance on September 30, 2020, and reach End of Support on May 31, 2021. If you have questions, contact your account representative.

Release 4.5, 5.0, 5.1, 5.2, and 5.3

Important
Gplus Adapter 4.5, 5.0, 5.1, 5.2, and 5.3 for Aspect, IEX, Teleopti, and Verint WFM reached End of Support on June 30, 2019. These four products previously entered End of Life (EOL) on July 3, 2017 and End of Maintenance on December 31, 2018. If you have questions, contact your account representative.


This page was last edited on February 23, 2021, at 16:43.