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Genesys Gplus Adapters CD Readme

Gplus Adapters 8.5 Legal Notices

  • [+] Gplus Adapter for Siebel CRM
  • [+] Gplus Media Routing for Siebel CRM
  • [+] Gplus iWD Routing for Siebel CRM

New in Gplus iWD Routing for Siebel CRM 8.5.x Releases

[+] New in Release 8.5.0


New in Gplus Media Routing for Siebel CRM 8.5.x Releases

[+] New in Release 8.5.0


New in Gplus Adapter for Siebel CRM 8.5.x Releases

[+] New in Release 8.5.0



Release 8.0

Important
Gplus Adapter 8.0 for Microsoft reached End of Support (EOS) on October 1, 2018. It previously entered both End of Life (EOL) and End of Maintenance on July 3, 2017. If you have questions, contact your account representative.

Release 7.6

Important
Gplus Adapter 7.6 for Microsoft reached End of Support (EOS) on October 1, 2018. It previously entered both End of Life (EOL) and End of Maintenance on July 3, 2017. If you have questions, contact your account representative.

Release 7.2

Release 7.1

Release 7.0

Release 6.2

Important
Gplus Adapter for WFM 6.2 entered End of Life (EOL) on May 31, 2020. It will enter End of Maintenance on December 31, 2021, and reach End of Support on May 31, 2022. If you have questions, contact your account representative.

Release 6.1

Important
Gplus Adapter for WFM 6.1 entered End of Life (EOL) on May 31, 2020. It will enter End of Maintenance on September 30, 2020, and reach End of Support on May 31, 2021. If you have questions, contact your account representative.

Release 6.0

Important
Gplus Adapter 6.0 for WFM entered End of Life (EOL) on May 31, 2020. It will enter End of Maintenance on September 30, 2020, and reach End of Support on May 31, 2021. If you have questions, contact your account representative.

Release 5.4

Important
Gplus Adapter 5.4 for WFM entered End of Life (EOL) on May 31, 2020. It will enter End of Maintenance on September 30, 2020, and reach End of Support on May 31, 2021. If you have questions, contact your account representative.

Release 4.5, 5.0, 5.1, 5.2 and 5.3

Important
Gplus Adapter 4.5, 5.0, 5.1, 5.2, and 5.3 for Aspect, IEX, Teleopti, and Verint WFM reached End of Support on June 30, 2019. These four products previously entered End of Life (EOL) on July 3, 2017 and End of Maintenance on December 31, 2018. If you have questions, contact your account representative.


This page was last edited on February 23, 2021, at 16:44.