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The Calendar module contains two sub-modules:

  • Select Calendar items to:
    • Add availability, days off, exceptions, shifts, time off, and working hours.
    • Edit agent exceptions, preferences, and time off.
    • Review rotating patterns.
    • Change the time zone to view Calendar items' times in the selected by user time zone.
  • Select Time-Off Limits to set time-off limits.
This page was last modified on April 26, 2016, at 12:23.


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