Associating Sites with a Multi-Site Activity
If you select a multi-site activity and click Activities in the Multi-Site Activity Properties pane, you can select Assign a Missing Site to Multi-Site Activity to assign the activity to a missing site (unless activities from all visible sites were already assigned to a multi-site activity) The Assign a Missing Site to Multi-Site Activity pane opens and all sites within the selected business unit are listed.
To create a new, similar activity for each selected site:
- Select a site.
- You can select more than one site by using the CTRL or SHIFT key.
- Optionally, you can check the Distribute Multi-Site Open Hours and Skills check box to assign open hours. See the Tip below.
- Click Apply .
- Under each selected site, WFM generates a new activity that can be renamed and associates that activity with the selected source multi-site activity. Open hours for the activity are 24/7 by default.
TipIf you checked Distribute Multi-Site Open Hours and Skills, then open hours and skills for the generated activity (or activities) will be the same as they are for the selected source multi-site activity.
Each site’s time zone is used to define the open hours—and it might be a different time zone from the one used by the business unit under which the source multi-site activity is located.An activity generated in this way will always have the same activity type as the multi-site activity that was its source.
This page was last edited on May 29, 2019, at 20:19.
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