This page was last edited on June 30, 2017, at 21:48.
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This report can show not only schedule changes made by supervisors, but also by agents. However, the schedules modified by agents cannot be filtered by the agent name or ID. Instead, all schedules modified by agents are listed as being modified by the SYSTEM user. An example would be an agent trade that is auto-approved by the system. In this case, no supervisor was involved, and that schedule change would be reported in the Schedule Audit Report as being done by the SYSTEM user.
To create a Schedule Audit Report:
The report appears in the Report Viewer. The report is initially sorted by business unit within the enterprise, by site name within each business unit, then team name (if any) within each site. Further sorting is based on Sort Options selected on the Date Range screen.
Site [header] | The selected business unit, site, and site time zone. |
Date Period | The selection made by the user for Action Date Range on the Date Range page of the report generation wizard. |
User Name | The name of the user (supervisor) or agent responsible for the action. |
Timestamp | The date and time of the supervisor action. |
Action | The description of the action. Examples: Publish, Cleanup, Modify. |
Date Range | If the Action is Publish or Cleanup, this column shows the date range for the action. If the Action is Modify, this column shows the date of the modified schedule day. |
Applied to | If the Action is Publish, this column shows the name of the scenario used for the published data. If the Action is Modify, this column shows the name of the agent associated with the schedule modification. If the Action is Cleanup, this column is empty. Tip If you selected Present action's details on the Data Range screen, the following applies:If the Action is Publish or Cleanup, the report lists all affected agents. |
If the schedule was changed and you checked Present Action's Details on the Date Range page, the report displays two tables at the bottom:
The left-hand table contains these columns:
The right-hand table contains these columns: