Creating Business Units
To create a new business unit:
- In the Configuration > Organization module, select Business Unit.
- In the Business Unit pane, select New .
By default the Properties pane for this business unit is open.
- In the Name field, enter a name for the business unit.
ImportantNew Business Units are created with the default name, New Business Unit (<number>). The BU name must be unique. Therefore, Genesys recommends that you change it to a unique name, otherwise an error message appears prompting you to edit the name.
- In the Time Zone drop-down list, select a time zone for the new business unit.
- Click Save Now .
A new business unit appears.
For help with configuration of your new business unit, see Business Unit Properties.
Creating New Business Units Using Copy
To create a new business unit by copying an existing one:
This page was last modified on October 30, 2017, at 12:18.