The Calendar module contains two sub-modules:
- Select Calendar items to:
- Add availability, days off, exceptions, shifts, time off, and working hours.
- Edit agent exceptions, preferences, and time off.
- Review rotating patterns.
- Change the time zone to view Calendar items' times in the selected by user time zone.
- Select Time-Off Limits to set time-off limits.
This page was last modified on April 26, 2016, at 11:23.