Scenario Intra-Day: Edit Comments Dialog Box
Use the Edit Comments dialog box to enter or view comments about an agent's schedule for the selected day in the Scenario Intra-Day or Agent-Extended view. To open this dialog box:
- Double-click the Comments cell in the column labeled * for the appropriate agent.
The Comments column is visible only if you select it on the Columns tab of the Options dialog box.
This dialog box contains the following controls:
- Comments—Enter or edit comments in this text box.
- OK—Click this button to accept your changes and close the dialog box. The WFM database does not save your comments until you save the scenario.
- Cancel—Click this button to discard your changes and close the dialog box.