|Maintenance Notice - PDF Generation|
|Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.
NOW: Properties Page
- Select the appropriate settings on this page, remembering that some selections may deselect others.
- Click Next.
The settings on this page are:
|Name field||You can edit the selected Overlay's name in this field.|
|This Overlay shall:
|Spread Over: field||Displays the length of time that the selected Overlay will occupy.|
Edit this field and select one of the two radio buttons Days or Hours to choose the units. The value must be greater than 0 (zero) and the default is 1.
|This Overlay is Applicable To:
|Select one of the two radio buttons IV or AHT to choose whether the overlay applies to Interaction Volume (IV) or Average Handling Time (AHT).|
This page was last edited on August 10, 2017, at 13:46.