NOW: Impact Page
ImportantThis content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.
TipThis page appears only if you selected the radio button Calculate Using The Specified Initial and Ending Impact on the Usage page.
- Select the appropriate settings on this page, remembering that some selections may deselect others.
- Click Next.
The settings on this page are:
|Impact parameters of overlay fields||
This page was last edited on October 2, 2020, at 12:35.