Real-time Reporting with Pulse
Genesys Pulse provides at-a-glance views of real-time contact center statistics on dashboards within the user interface.
- view reports in widgets on either your Genesys Pulse dashboard or wallboard.
- customize widgets to display user-defined Donut, Grid, Key Performance Indicator (KPI), or List charts.
- use custom templates to quickly create report widgets for your dashboard.
Ready? Get started.
Looking for answers to specific questions? Try these topics:
New to Pulse
Your version of Pulse might not include all the new functionality covered in this guide:
- Wallboards are now available.