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Business Results reports

This page describes reports you can use to learn more about the business outcomes resulting from activity in your contact center. The reports in the Business Results folder are ready-to-use, but as always, can be modified to suit your specific business needs.

About Business Results reports


The following reports are available in the CX Insights > Business Results folder:

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This page was last edited on July 23, 2018, at 18:17.


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