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Genesys Customer Experience Insights 9.0.x Release Note

Genesys Customer Experience Insights is part of 9.0 starting in

This Release Note applies to all 9.0.x releases of Genesys Customer Experience Insights. Links in the Available Releases section enable you to access information regarding a specific release.

This Release Note applies to the following components:

  • Genesys Customer Experience Insights
  • Genesys Customer Experience Insights Ops
  • Genesys Customer Experience Insights DB

Available Releases

[+] Note about release order

Release 9.0.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows 04/15/19 General X 12/21/18 General X 10/31/18 Update X 09/21/18 General X

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Genesys Customer Experience Insights page in the Genesys Supported Operating Environment Reference Guide.

Discontinued Support

[+] Note about discontinued items

There are no discontinued items for this product.

Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Genesys Customer Experience Insights, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Genesys Customer Experience Insights, see the following documentation:

  • The documentation related to this software is available from the GCXI page.

Release Notes for other Genesys components are available here.

This page was last modified on April 15, 2019, at 12:02.


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