100.0.023.0001
Genesys Customer Experience Insights Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 10/21/21 | Update | X |
Helpful Links
Releases Info
Deployment Procedure
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
Installing updates of Genesys CX Insights now completes more quickly and the CX Insights project version is updated. Previously, updating from 100.0.021 or 100.0.020 release to a later release took longer than expected, and the project version did not update successfully. (GCXI-5616)
Genesys CX Insights now uses UTF8 encoding when exporting CSV files. Previously in release 100.0.023.0000, CSV files were encoded using UTF16, which resulted in incorrect column formatting when the exported CSV files were viewed using Microsoft Excel. (GCXI-5608)
Upgrade Notes
Refer to the Deployment Procedure for this release to deploy the installation package within your environment.