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Genesys Customer Experience Insights Release Notes

Genesys Customer Experience Insights is part of 9.x starting in
  • This Release Note describes Genesys CX Insights, which is released as Genesys CX Insights
  • The temporary pre-activated license key provided with GCXI and older versions starting with is not set to expire any time in the near future. However, you must request a replacement key from your Genesys representative and install the new key as part of the deployment process as described in the Genesys Customer Experience Insights Deployment Guide.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
02/16/24 General X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • MicroStrategy version is upgraded to 11.3.1260. (GCXI-7165)
  • Vitara Charts component updated to version See the VitaraCharts change log for more information about the new version. (GCXI-7206)
  • Node.js version is upgraded to 18.19.0. (GCXI-7160)

Resolved Issues

This release contains the following resolved issues:

A new TZ variable is added to set the operational timezone for MSTR Intelligence Server. (GCXI-7171)

Multiple improvements and bugfixes in SSO auth module. (GCXI-7164, GCXI-7134)

Multiple improvements and bugfixes in MicroStrategy objects processing. (GCXI-7135, GCXI-7215)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on February 15, 2024, at 06:05.
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