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Technical Descriptor Combinations

The TECHNICAL_DESCRIPTOR dimension is a composite of the resource role, role reason, technical result, and technical result reason attributes of a particular INTERACTION_RESOURCE_FACT (IRF) or MEDIATION_SEGMENT_FACT (MSF) record.

The table below summarizes the combinations of attributes that constitute the available technical descriptor dimensions, arranged initially in order of the TECHNICAL_DESCRIPTOR_KEY. Click a column name to sort the table by that column; reload the page to re-sort by TECHNICAL_DESCRIPTOR_KEY. New technical descriptors are added as required to support Genesys Info Mart features, and the table does not indicate in which release a technical descriptor combination was added.

For more information about the individual technical descriptor attributes, see Resource Roles and Technical Results.

Important
The TECHNICAL_DESCRIPTOR dimension table includes some combinations of attributes that Genesys Info Mart does not use.
Technical
Descriptor Key
Resource Role Role Reason Technical Result Technical Result Reason
0 RECEIVED UNSPECIFIED COMPLETED UNSPECIFIED
1 RECEIVED UNSPECIFIED ABANDONED UNSPECIFIED
2 RECEIVED UNSPECIFIED TRANSFERRED UNSPECIFIED
3 RECEIVED UNSPECIFIED ROUTED UNSPECIFIED
4 RECEIVED UNSPECIFIED DIVERTED UNSPECIFIED
5 RECEIVEDTRANSFER UNSPECIFIED COMPLETED UNSPECIFIED
6 RECEIVEDTRANSFER UNSPECIFIED ABANDONED UNSPECIFIED
7 RECEIVEDTRANSFER UNSPECIFIED TRANSFERRED UNSPECIFIED
8 RECEIVEDTRANSFER UNSPECIFIED ROUTED UNSPECIFIED
9 RECEIVEDTRANSFER UNSPECIFIED DIVERTED UNSPECIFIED
10 RECEIVEDCONSULT UNSPECIFIED COMPLETED UNSPECIFIED
11 RECEIVEDCONSULT UNSPECIFIED ABANDONED UNSPECIFIED
12 RECEIVEDCONSULT UNSPECIFIED TRANSFERRED UNSPECIFIED
13 RECEIVEDCONSULT UNSPECIFIED ROUTED UNSPECIFIED
14 RECEIVEDCONSULT UNSPECIFIED DIVERTED UNSPECIFIED
15 ROUTEDTO UNSPECIFIED COMPLETED UNSPECIFIED
16 ROUTEDTO UNSPECIFIED ABANDONED UNSPECIFIED
17 ROUTEDTO UNSPECIFIED TRANSFERRED UNSPECIFIED
18 ROUTEDTO UNSPECIFIED ROUTED UNSPECIFIED
19 ROUTEDTO UNSPECIFIED DIVERTED UNSPECIFIED
20 DIVERTEDTO UNSPECIFIED COMPLETED UNSPECIFIED
21 DIVERTEDTO UNSPECIFIED ABANDONED UNSPECIFIED
22 DIVERTEDTO UNSPECIFIED TRANSFERRED UNSPECIFIED
23 DIVERTEDTO UNSPECIFIED ROUTED UNSPECIFIED
24 DIVERTEDTO UNSPECIFIED DIVERTED UNSPECIFIED
25 INITIATEDCONSULT UNSPECIFIED COMPLETED UNSPECIFIED
26 INITIATEDCONSULT UNSPECIFIED ABANDONED UNSPECIFIED
27 INITIATEDCONSULT UNSPECIFIED TRANSFERRED UNSPECIFIED
28 INITIATEDCONSULT UNSPECIFIED CONFERENCED UNSPECIFIED
29 INCONFERENCE UNSPECIFIED COMPLETED UNSPECIFIED
30 INCONFERENCE UNSPECIFIED ABANDONED UNSPECIFIED
31 INCONFERENCE UNSPECIFIED TRANSFERRED UNSPECIFIED
32 INITIATED UNSPECIFIED COMPLETED UNSPECIFIED
33 INITIATED UNSPECIFIED ABANDONED UNSPECIFIED
34 INITIATED UNSPECIFIED TRANSFERRED UNSPECIFIED
35 RECEIVEDREQUEST UNSPECIFIED COMPLETED UNSPECIFIED
36 RECEIVED UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILEQUEUED
37 RECEIVED UNSPECIFIED CUSTOMERABANDONED ABANDONEDFROMHOLD
38 RECEIVED UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILERINGING
39 RECEIVEDTRANSFER UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILEQUEUED
40 RECEIVEDTRANSFER UNSPECIFIED CUSTOMERABANDONED ABANDONEDFROMHOLD
41 RECEIVEDTRANSFER UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILERINGING
42 ROUTEDTO UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILEQUEUED
43 ROUTEDTO UNSPECIFIED CUSTOMERABANDONED ABANDONEDFROMHOLD
44 ROUTEDTO UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILERINGING
45 DIVERTEDTO UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILEQUEUED
46 DIVERTEDTO UNSPECIFIED CUSTOMERABANDONED ABANDONEDFROMHOLD
47 DIVERTEDTO UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILERINGING
48 INITIATED UNSPECIFIED DESTINATIONBUSY UNSPECIFIED
49 RECEIVED UNSPECIFIED PULLED UNSPECIFIED
50 RECEIVEDTRANSFER UNSPECIFIED PULLED UNSPECIFIED
51 ROUTEDTO UNSPECIFIED PULLED UNSPECIFIED
52 PULLER UNSPECIFIED COMPLETED UNSPECIFIED
53 PULLER UNSPECIFIED TRANSFERRED UNSPECIFIED
54 PULLER UNSPECIFIED ROUTED UNSPECIFIED
55 PULLER UNSPECIFIED ABANDONED UNSPECIFIED
56 PULLER UNSPECIFIED ABANDONED ABANDONEDWHILEQUEUED
57 PULLER UNSPECIFIED CUSTOMERABANDONED UNSPECIFIED
58 PULLER UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILEQUEUED
59 PULLER UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILERINGING
60 REDIRECTEDTO UNSPECIFIED PULLED UNSPECIFIED
61 REDIRECTEDTO UNSPECIFIED ABANDONED UNSPECIFIED
62 REDIRECTEDTO UNSPECIFIED CUSTOMERABANDONED UNSPECIFIED
63 REDIRECTEDTO UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILEQUEUED
64 RECEIVED UNSPECIFIED CLEARED UNSPECIFIED
65 RECEIVED UNSPECIFIED CLEARED STUCKCALL
66 UNKNOWN UNSPECIFIED NONE UNSPECIFIED
67 INCONFERENCE CONFERENCEINITIATOR COMPLETED UNSPECIFIED
68 INCONFERENCE CONFERENCEJOINED COMPLETED UNSPECIFIED
69 INITIATED UNSPECIFIED ROUTED UNSPECIFIED
70 RECEIVED UNSPECIFIED NONE UNSPECIFIED
71 RECEIVEDTRANSFER UNSPECIFIED NONE UNSPECIFIED
72 RECEIVEDCONSULT UNSPECIFIED NONE UNSPECIFIED
73 ROUTEDTO UNSPECIFIED NONE UNSPECIFIED
74 DIVERTEDTO UNSPECIFIED NONE UNSPECIFIED
75 INITIATEDCONSULT UNSPECIFIED NONE UNSPECIFIED
76 INCONFERENCE UNSPECIFIED NONE UNSPECIFIED
77 INITIATED UNSPECIFIED NONE UNSPECIFIED
78 RECEIVEDREQUEST UNSPECIFIED NONE UNSPECIFIED
79 PULLER UNSPECIFIED NONE UNSPECIFIED
80 REDIRECTEDTO UNSPECIFIED NONE UNSPECIFIED
82 INCONFERENCE CONFERENCEJOINED ABANDONED UNSPECIFIED
83 INCONFERENCE UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILERINGING
84 INCONFERENCE CONFERENCEJOINED CUSTOMERABANDONED ABANDONEDWHILERINGING
85 INITIATEDCONSULT UNSPECIFIED DESTINATIONBUSY UNSPECIFIED
86 RECEIVED UNSPECIFIED DIVERTED ANSWEREDBYAGENT
87 RECEIVED UNSPECIFIED DIVERTED ANSWEREDBYOTHER
88 RECEIVED UNSPECIFIED DIVERTED REDIRECTED
89 RECEIVED UNSPECIFIED DIVERTED ABANDONEDWHILERINGING
90 RECEIVED UNSPECIFIED REDIRECTED ROUTEONNOANSWER
91 ROUTEDTO UNSPECIFIED REDIRECTED ROUTEONNOANSWER
92 DIVERTEDTO UNSPECIFIED REDIRECTED ROUTEONNOANSWER
93 RECEIVEDCONSULT UNSPECIFIED REDIRECTED ROUTEONNOANSWER
94 RECEIVEDTRANSFER UNSPECIFIED REDIRECTED ROUTEONNOANSWER
95 INCONFERENCE UNSPECIFIED REDIRECTED ROUTEONNOANSWER
96 RECEIVED UNSPECIFIED REDIRECTED UNSPECIFIED
97 ROUTEDTO UNSPECIFIED REDIRECTED UNSPECIFIED
98 DIVERTEDTO UNSPECIFIED REDIRECTED UNSPECIFIED
99 RECEIVEDCONSULT UNSPECIFIED REDIRECTED UNSPECIFIED
100 RECEIVEDTRANSFER UNSPECIFIED REDIRECTED UNSPECIFIED
101 INCONFERENCE UNSPECIFIED REDIRECTED UNSPECIFIED
102 RECEIVED UNSPECIFIED CLEARED ROUTEDFROMANOTHERVQ
103 RECEIVED UNSPECIFIED CLEARED DEFAULTROUTEDBYSTRATEGY
104 RECEIVED UNSPECIFIED CLEARED DEFAULTROUTEDBYSWITCH
105 RECEIVED UNSPECIFIED CLEARED TARGETSCLEARED
106 RECEIVED UNSPECIFIED CONFERENCED UNSPECIFIED
107 RECEIVEDTRANSFER UNSPECIFIED CONFERENCED UNSPECIFIED
108 ROUTEDTO UNSPECIFIED CONFERENCED UNSPECIFIED
109 DIVERTEDTO UNSPECIFIED CONFERENCED UNSPECIFIED
110 INCONFERENCE UNSPECIFIED CONFERENCED UNSPECIFIED
111 RECEIVEDCONSULT UNSPECIFIED DIVERTED ABANDONEDWHILERINGING
112 RECEIVEDCONSULT UNSPECIFIED DIVERTED ANSWEREDBYAGENT
113 RECEIVEDCONSULT UNSPECIFIED DIVERTED ANSWEREDBYOTHER
114 RECEIVEDCONSULT UNSPECIFIED DIVERTED REDIRECTED
115 RECEIVEDCONSULT UNSPECIFIED DIVERTED ROUTEONNOANSWER
116 ROUTEDTO UNSPECIFIED REDIRECTED REJECTED
117 ROUTEDTO UNSPECIFIED REDIRECTED REVOKED
118 RECEIVEDTRANSFER UNSPECIFIED ABANDONED REJECTED
119 RECEIVEDCONSULT UNSPECIFIED ABANDONED REJECTED
120 INCONFERENCE UNSPECIFIED ABANDONED REJECTED
121 RECEIVEDTRANSFER UNSPECIFIED ABANDONED REVOKED
122 RECEIVEDCONSULT UNSPECIFIED ABANDONED REVOKED
123 INCONFERENCE UNSPECIFIED ABANDONED REVOKED
124 INITIATED UNSPECIFIED REDIRECTED PULLEDBACK
125 PULLER UNSPECIFIED REDIRECTED PULLEDBACK
126 REDIRECTEDTO PULLEDBACK NONE UNSPECIFIED
127 REDIRECTEDTO PULLEDBACK ABANDONED UNSPECIFIED
128 REDIRECTEDTO PULLEDBACK CUSTOMERABANDONED UNSPECIFIED
129 REDIRECTEDTO PULLEDBACK CUSTOMERABANDONED ABANDONEDWHILEQUEUED
130 REDIRECTEDTO PULLEDBACK PULLED UNSPECIFIED
131 RECEIVED UNSPECIFIED CUSTOMERABANDONED ANSWEREDBYOTHER
132 RECEIVEDTRANSFER UNSPECIFIED CUSTOMERABANDONED ANSWEREDBYOTHER
133 ROUTEDTO UNSPECIFIED CUSTOMERABANDONED ANSWEREDBYOTHER
134 DIVERTEDTO UNSPECIFIED CUSTOMERABANDONED ANSWEREDBYOTHER
135 RECEIVED UNSPECIFIED CLEARED PULLEDBACK
136 RECEIVED UNSPECIFIED CLEARED STOPPED
137 RECEIVED UNSPECIFIED DIVERTED REVOKED
138 RECEIVED UNSPECIFIED DIVERTED REJECTED
139 RECEIVED UNSPECIFIED DIVERTED ROUTEDTOOTHER
140 INCONFERENCE CONFERENCEJOINED REDIRECTED ROUTEONNOANSWER
141 INCONFERENCE CONFERENCEJOINED REDIRECTED UNSPECIFIED
142 INITIATED UNSPECIFIED CONFERENCED UNSPECIFIED
143 PULLER UNSPECIFIED PULLED UNSPECIFIED
144 INCONFERENCE CONFERENCEINITIATOR TRANSFERRED UNSPECIFIED
145 INCONFERENCE CONFERENCEJOINED TRANSFERRED UNSPECIFIED
146 RECEIVEDTRANSFER UNSPECIFIED REDIRECTED REJECTED
147 RECEIVEDTRANSFER UNSPECIFIED REDIRECTED REVOKED
200 RECEIVEDCONSULT UNSPECIFIED CONFERENCED UNSPECIFIED
201 INITIATED UNSPECIFIED CUSTOMERABANDONED ABANDONEDFROMHOLD
202 UNKNOWN UNSPECIFIED ABANDONED REVOKED
203 RECEIVEDTRANSFER UNSPECIFIED OUTBOUNDSTOPPED UNSPECIFIED
204 ROUTEDTO UNSPECIFIED OUTBOUNDSTOPPED UNSPECIFIED
205 INITIATED UNSPECIFIED OUTBOUNDSTOPPED UNSPECIFIED
206 PULLER UNSPECIFIED OUTBOUNDSTOPPED UNSPECIFIED
207 UNKNOWN UNSPECIFIED ABANDONED ABANDONEDWHILEQUEUED
208 UNKNOWN UNSPECIFIED ABANDONED REDIRECTED
209 UNKNOWN UNSPECIFIED ABANDONED UNSPECIFIED
210 UNKNOWN UNSPECIFIED CLEARED DEFAULTROUTEDBYSTRATEGY
211 UNKNOWN UNSPECIFIED CLEARED DEFAULTROUTEDBYSWITCH
212 UNKNOWN UNSPECIFIED CLEARED PULLEDBACK
213 UNKNOWN UNSPECIFIED CLEARED ROUTEDFROMANOTHERVQ
214 UNKNOWN UNSPECIFIED CLEARED STOPPED
215 UNKNOWN UNSPECIFIED CLEARED STUCKCALL
216 UNKNOWN UNSPECIFIED CLEARED TARGETSCLEARED
217 UNKNOWN UNSPECIFIED CLEARED UNSPECIFIED
218 UNKNOWN UNSPECIFIED COMPLETED UNSPECIFIED
219 UNKNOWN UNSPECIFIED CONFERENCED UNSPECIFIED
220 UNKNOWN UNSPECIFIED CUSTOMERABANDONED ABANDONEDFROMHOLD
221 UNKNOWN UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILEQUEUED
222 UNKNOWN UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILERINGING
223 UNKNOWN UNSPECIFIED CUSTOMERABANDONED ANSWEREDBYOTHER
224 UNKNOWN UNSPECIFIED CUSTOMERABANDONED UNSPECIFIED
225 UNKNOWN UNSPECIFIED DESTINATIONBUSY UNSPECIFIED
226 UNKNOWN UNSPECIFIED DIVERTED ABANDONEDWHILERINGING
227 UNKNOWN UNSPECIFIED DIVERTED ANSWEREDBYAGENT
228 UNKNOWN UNSPECIFIED DIVERTED ANSWEREDBYOTHER
229 UNKNOWN UNSPECIFIED DIVERTED REDIRECTED
230 UNKNOWN UNSPECIFIED DIVERTED REJECTED
231 UNKNOWN UNSPECIFIED DIVERTED REVOKED
232 UNKNOWN UNSPECIFIED DIVERTED ROUTEDTOOTHER
233 UNKNOWN UNSPECIFIED DIVERTED ROUTEONNOANSWER
234 UNKNOWN UNSPECIFIED DIVERTED UNSPECIFIED
235 UNKNOWN UNSPECIFIED OUTBOUNDSTOPPED UNSPECIFIED
236 UNKNOWN UNSPECIFIED PULLED UNSPECIFIED
237 UNKNOWN UNSPECIFIED REDIRECTED PULLEDBACK
238 UNKNOWN UNSPECIFIED REDIRECTED REJECTED
239 UNKNOWN UNSPECIFIED REDIRECTED REVOKED
240 UNKNOWN UNSPECIFIED REDIRECTED ROUTEONNOANSWER
241 UNKNOWN UNSPECIFIED REDIRECTED UNSPECIFIED
242 UNKNOWN UNSPECIFIED ROUTED UNSPECIFIED
243 UNKNOWN UNSPECIFIED TRANSFERRED UNSPECIFIED
244 INCONFERENCE UNSPECIFIED CUSTOMERABANDONED ABANDONEDWHILEQUEUED
245 RECEIVEDCONSULT UNSPECIFIED CLEARED UNSPECIFIED
246 RECEIVEDCONSULT UNSPECIFIED CLEARED STUCKCALL
247 RECEIVEDCONSULT UNSPECIFIED CLEARED ROUTEDFROMANOTHERVQ
248 RECEIVEDCONSULT UNSPECIFIED CLEARED DEFAULTROUTEDBYSTRATEGY
249 RECEIVEDCONSULT UNSPECIFIED CLEARED DEFAULTROUTEDBYSWITCH
250 RECEIVEDCONSULT UNSPECIFIED CLEARED TARGETSCLEARED
251 RECEIVEDCONSULT UNSPECIFIED CLEARED PULLEDBACK
252 RECEIVEDCONSULT UNSPECIFIED CLEARED STOPPED
253 UNKNOWN UNSPECIFIED ABNORMALSTOP UNSPECIFIED
254 RECEIVED UNSPECIFIED ABNORMALSTOP UNSPECIFIED
255 RECEIVEDTRANSFER UNSPECIFIED ABNORMALSTOP UNSPECIFIED
256 ROUTEDTO UNSPECIFIED ABNORMALSTOP UNSPECIFIED
257 INCONFERENCE UNSPECIFIED ABNORMALSTOP UNSPECIFIED
258 INITIATED UNSPECIFIED ABNORMALSTOP UNSPECIFIED
259 PULLER UNSPECIFIED ABNORMALSTOP UNSPECIFIED
260 REDIRECTEDTO UNSPECIFIED ABNORMALSTOP UNSPECIFIED
261 UNKNOWN UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILEQUEUED
262 UNKNOWN UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILERINGING
263 RECEIVED UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILEQUEUED
264 RECEIVED UNSPECIFIED DIVERTED ABNORMALSTOPWHILERINGING
265 RECEIVEDTRANSFER UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILEQUEUED
266 RECEIVEDTRANSFER UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILERINGING
267 ROUTEDTO UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILEQUEUED
268 ROUTEDTO UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILERINGING
269 INCONFERENCE UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILERINGING
270 PULLER UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILEQUEUED
271 REDIRECTEDTO UNSPECIFIED ABNORMALSTOP ABNORMALSTOPWHILEQUEUED
272 UNKNOWN UNSPECIFIED COMPLETED ARCHIVED
273 RECEIVED UNSPECIFIED COMPLETED ARCHIVED
274 RECEIVEDTRANSFER UNSPECIFIED COMPLETED ARCHIVED
275 ROUTEDTO UNSPECIFIED COMPLETED ARCHIVED
276 INITIATED UNSPECIFIED COMPLETED ARCHIVED
277 PULLER UNSPECIFIED COMPLETED ARCHIVED
278 REDIRECTEDTO UNSPECIFIED COMPLETED ARCHIVED
279 UNKNOWN UNSPECIFIED COMPLETED CANCELED
280 RECEIVED UNSPECIFIED COMPLETED CANCELED
281 RECEIVEDTRANSFER UNSPECIFIED COMPLETED CANCELED
282 ROUTEDTO UNSPECIFIED COMPLETED CANCELED
283 INITIATED UNSPECIFIED COMPLETED CANCELED
284 PULLER UNSPECIFIED COMPLETED CANCELED
285 REDIRECTEDTO UNSPECIFIED COMPLETED CANCELED
286 INCONFERENCE UNSPECIFIED REDIRECTED PULLEDBACK
287 ROUTEDTO UNSPECIFIED REDIRECTED PULLEDBACK
288 RECEIVEDTRANSFER UNSPECIFIED REDIRECTED PULLEDBACK
289 RECEIVED UNSPECIFIED REDIRECTED PULLEDBACK
290 REDIRECTEDTO UNSPECIFIED REDIRECTED PULLEDBACK
291 RECEIVED UNSPECIFIED DEFERRED CALLBACKACCEPTED
292 ROUTEDTO UNSPECIFIED DEFERRED CALLBACKACCEPTED
293 DIVERTEDTO UNSPECIFIED DEFERRED CALLBACKACCEPTED
294 RECEIVEDTRANSFER UNSPECIFIED DEFERRED CALLBACKACCEPTED
295 REDIRECTEDTO UNSPECIFIED DEFERRED CALLBACKACCEPTED
296 RECEIVED UNSPECIFIED INCOMPLETE UNSPECIFIED
297 INITIATED UNSPECIFIED INCOMPLETE UNSPECIFIED
298 RECEIVED UNSPECIFIED ABANDONED ABANDONEDWHILEQUEUED
299 INCONFERENCE UNSPECIFIED REDIRECTED REVOKED
300 INCONFERENCE UNSPECIFIED REDIRECTED REJECTED
301 RECEIVEDCONSULT UNSPECIFIED REDIRECTED REVOKED
302 RECEIVEDCONSULT UNSPECIFIED REDIRECTED REJECTED
303 RECEIVED UNSPECIFIED TRANSFERRED INTRODUCEDTRANSFER
304 RECEIVEDTRANSFER UNSPECIFIED TRANSFERRED INTRODUCEDTRANSFER
305 RECEIVEDCONSULT UNSPECIFIED TRANSFERRED INTRODUCEDTRANSFER
306 ROUTEDTO UNSPECIFIED TRANSFERRED INTRODUCEDTRANSFER
307 DIVERTEDTO UNSPECIFIED TRANSFERRED INTRODUCEDTRANSFER
308 INITIATEDCONSULT UNSPECIFIED TRANSFERRED INTRODUCEDTRANSFER
309 INCONFERENCE UNSPECIFIED TRANSFERRED INTRODUCEDTRANSFER
310 INITIATED UNSPECIFIED TRANSFERRED INTRODUCEDTRANSFER
311 UNKNOWN UNSPECIFIED TRANSFERRED INTRODUCEDTRANSFER
312 RECEIVEDTRANSFER INTRODUCEDTRANSFER COMPLETED UNSPECIFIED
313 RECEIVEDTRANSFER INTRODUCEDTRANSFER ABANDONED UNSPECIFIED
314 RECEIVEDTRANSFER INTRODUCEDTRANSFER ROUTED UNSPECIFIED
315 RECEIVEDTRANSFER INTRODUCEDTRANSFER DIVERTED UNSPECIFIED
316 RECEIVEDTRANSFER INTRODUCEDTRANSFER CUSTOMERABANDONED ABANDONEDWHILEQUEUED
317 RECEIVEDTRANSFER INTRODUCEDTRANSFER CUSTOMERABANDONED ABANDONEDFROMHOLD
318 RECEIVEDTRANSFER INTRODUCEDTRANSFER CUSTOMERABANDONED ABANDONEDWHILERINGING
319 RECEIVEDTRANSFER INTRODUCEDTRANSFER NONE UNSPECIFIED
320 RECEIVEDTRANSFER INTRODUCEDTRANSFER REDIRECTED ROUTEONNOANSWER
321 RECEIVEDTRANSFER INTRODUCEDTRANSFER REDIRECTED UNSPECIFIED
322 RECEIVEDTRANSFER INTRODUCEDTRANSFER CONFERENCED UNSPECIFIED
323 RECEIVEDTRANSFER INTRODUCEDTRANSFER ABANDONED REJECTED
324 RECEIVEDTRANSFER INTRODUCEDTRANSFER CUSTOMERABANDONED ANSWEREDBYOTHER
325 RECEIVEDTRANSFER INTRODUCEDTRANSFER DEFERRED CALLBACKACCEPTED
326 RECEIVEDTRANSFER INTRODUCEDTRANSFER TRANSFERRED INTRODUCEDTRANSFER
327 RECEIVEDTRANSFER INTRODUCEDTRANSFER TRANSFERRED UNSPECIFIED
328 INCONFERENCE UNSPECIFIED COMPLETED ARCHIVED
329 INCONFERENCE CONFERENCEINITIATOR COMPLETED ARCHIVED
330 INCONFERENCE CONFERENCEJOINED COMPLETED ARCHIVED
331 INITIATEDCONSULT UNSPECIFIED COMPLETED ARCHIVED
332 RECEIVEDCONSULT UNSPECIFIED COMPLETED ARCHIVED
333 RECEIVEDREQUEST UNSPECIFIED COMPLETED ARCHIVED
334 INCONFERENCE UNSPECIFIED COMPLETED CANCELED
335 INCONFERENCE CONFERENCEINITIATOR COMPLETED CANCELED
336 INCONFERENCE CONFERENCEJOINED COMPLETED CANCELED
337 INITIATEDCONSULT UNSPECIFIED COMPLETED CANCELED
338 RECEIVEDCONSULT UNSPECIFIED COMPLETED CANCELED
339 RECEIVEDREQUEST UNSPECIFIED COMPLETED CANCELED
340 ROUTEDTO UNSPECIFIED CUSTOMERABANDONED UNSPECIFIED
341 INCONFERENCE UNSPECIFIED CUSTOMERABANDONED ANSWEREDBYOTHER
342 INCONFERENCE UNSPECIFIED DIVERTED UNSPECIFIED

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This page was last modified on 10 August 2017, at 06:44.