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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar.

Table REQUESTED_SKILL_COMBINATION

Description

Modified: 8.5.014.34 (in Microsoft SQL Server, data type for the SKILL_COMBINATION_STRING and SKILL_COMBINATION_AUX_KEY columns modified in single-language databases); 8.5.003 (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics)

In partitioned databases, this table is not partitioned.


This table allows facts to be described by a single string field that represents the full combination of requested skills and proficiencies.

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Column List

Legend

Column Data Type P M F DV
SKILL_COMBINATION_KEY int X X X
TENANT_KEY int X X
SKILL_COMBINATION_STRING nvarchar(255) X
SKILL_COMBINATION_AUX_KEY nvarchar(255)
SKILL_COUNT smallint X
CREATE_AUDIT_KEY numeric(19) X X
UPDATE_AUDIT_KEY numeric(19) X X
PURGE_FLAG numeric(1)

SKILL_COMBINATION_KEY

This is the primary key of this table and the surrogate key that is used to join the REQUESTED_SKILL dimension table to the fact tables.

TENANT_KEY

The surrogate key that is used to join the TENANT dimension to the fact tables.

SKILL_COMBINATION_STRING

Modified: 8.5.014.34 (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases)
A single string representation of all skills and proficiencies that are requested by the interaction.

SKILL_COMBINATION_AUX_KEY

Modified: 8.5.014.34 (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases)
This field is internal.

SKILL_COUNT

The count of the number of requested skills.

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools—that is, applications that need to identify newly added data.

UPDATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools—that is, applications that need to identify recently modified data.

PURGE_FLAG

This field is reserved.

Index List

No indexes are defined.

Subject Areas

  • Interaction — Represents interactions from the perspective of a customer experience.
  • Interaction_Resource — Represents a summary of each attempt to handle an interaction. It encompasses the mediation process that is required to offer the interaction to a target handling resource, as well as the activities of that target handling resource.
This page was last edited on October 2, 2020, at 12:23.
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