Email reports
This page describes reports you can use to learn more about email interaction volumes, statistics, and outcomes in your contact center. Reports in the Email folder are ready-to-use, but as always, can be modified to suit your specific business needs.
About Email reports
The following reports / dashboards are available in the CX Insights > Email folder:
This page was last modified on December 18, 2018, at 13:26.
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