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Table GIDB_GCX_LOGIN_INFO

Description

This table stores information about the associations of agent to agent logins, including terminated associations.

Note: In a SIP Cluster environment, this table might not be populated because the objects about which this table typically stores information are not required. However, if the objects usually recorded in this table are created in the Configuration Layer, data about them appears in the table in the same way as in a non-Cluster environment.


Column List

Column Data Type P M F

ID

numeric(16) X

LOGINID

int X X X

AGENTID

int X X X

WRAPUPTIME

int

STATUS

int X

CREATED

datetime

DELETED

datetime

CREATED_TS

int X X

DELETED_TS

int

GSYS_DOMAIN

int

GSYS_SYS_ID

int

GSYS_EXT_VCH1

varchar(255)

GSYS_EXT_VCH2

varchar(255)

GSYS_EXT_INT1

int

GSYS_EXT_INT2

int

PRODUCER_BATCH_ID

numeric(19)
CREATE_AUDIT_KEY numeric(19) X
UPDATE_AUDIT_KEY numeric(19) X


ID

The unique, autonumbered ID of this record.

LOGINID

The DBID of the Agent Login object that is associated with AgentID (the Person object).

AGENTID

The DBID of the Person object (the agent) that is associated with LoginID.

WRAPUPTIME

The wrap-up time, in seconds, that is associated with this login identifier.

STATUS

The status of the object described by the record. One of the following values:

  • 0—The status is unknown. Reserved for when ICON is unable to determine record status.
  • 1—Record is active.
  • 2—Record is inactive (object is deleted).
  • 10—Synchronization is in progress for an active record.

#DICTIONARY TYPE 24

CREATED

The GMT-equivalent date and time when the record was written to IDB. This is not necessarily the actual creation time of the record.

DELETED

The GMT-equivalent date and time when the association was deleted.

CREATED_TS

The UTC-equivalent value of the CREATED field.

DELETED_TS

The UTC-equivalent value of the DELETED field.

GSYS_DOMAIN

Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.

GSYS_SYS_ID

System ID. Reserved for future use.

GSYS_EXT_VCH1

Reserved

GSYS_EXT_VCH2

Reserved

GSYS_EXT_INT1

A flag indicating the reliability of timestamp information stored in the CREATED and DELETED fields. One of the following values:

  • 0—Highly reliable; timestamps for both fields are taken from Configuration Server runtime notifications or the Configuration Server history log.
  • 1—CREATED timestamp is that of the time when configuration data was requested from Configuration Server, either during the initial ICON startup or during synchronization.
  • 2—DELETED timestamp is that of the time when configuration data was requested from Configuration Server; either during the initial ICON startup or during synchronization.
  • 3—Both CREATED and DELETED timestamps are taken from the time when configuration data was requested from Configuration Server, either during the initial ICON startup or during synchronization.

GSYS_EXT_INT2

Reserved

PRODUCER_BATCH_ID

Introduced: 8.5.015.19

Reserved for internal use.

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.

UPDATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify recently modified data.

This page was last edited on October 2, 2020, at 12:24.
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