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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar. (The Info Mart database in Cloud deployments is not multi-language.)

Table BGS_BOT_DIM

Description

Introduced: 8.5.011

In partitioned databases, this table is not partitioned.


This dimension table allows Bot Gateway Server (BGS) session facts to be described based on the characteristics of the bot used in the session, such as category and function.

Tip
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Column List

Legend

Column Data Type P M F DV

ID

int X X

BOT_CATEGORY

nvarchar(50) X NO_VALUE

BOT_FUNCTION

nvarchar(50) X NO_VALUE

CREATE_AUDIT_KEY

numeric(19) X X

ID

The primary key of this table. This ID is referenced from other tables as BGS_BOT_DIM_KEY.

BOT_CATEGORY

Based on application data attribute: /chatBot_info/chatBot_category

The generic category describing the type of function performed by the bot, such as Monitoring, Dialog, Notification, or Service. For information about how you can define and set bot categories, see Integrating BGS with Genesys Historical Reporting in the Bot Gateway Server Quick Start Guide.

BOT_FUNCTION

Based on application data attribute: /chatBot_info/chatBot_function

The specific bot functionality, such as Translator, Advisor, Escalation, Recording, AI, or Questioner. For information about how you can define and set bot functions, see Integrating BGS with Genesys Historical Reporting in the Bot Gateway Server Quick Start Guide.

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools—that is, applications that need to identify newly added data.


Index List

CODE U C Description

I_BGS_BOT_DIM

X Ensures that the combinations of values that are stored in the dimension table are unique.

Index I_BGS_BOT_DIM

Field Sort Comment
BOT_CATEGORY Ascending
BOT_FUNCTION Ascending

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This page was last modified on June 11, 2018, at 09:19.