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This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Dashboards.

This page describes dashboards, which provide visual summaries of activity in your contact center, and are organized to suit your role in the organization. Dashboards (stored in the Dashboards folder) are ready-to-use, but as always, can be modified to suit your specific business needs.

About the Dashboards


The following dashboards are available in the CX Insights > Dashboards folder:

Additional dashboards are found in other folders, for example:

Related Topics:

This page was last edited on July 20, 2020, at 20:03.


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