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Designer reports

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This page describes reports you can use to view information about Interactive-Voice-Response (IVR) usage in your contact center. IVR Reports are created using Genesys Designer. Reports in the Designer folder are ready-to-use, but as always, can be modified to suit your specific business needs.

About Designer reports

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This page was last edited on November 9, 2020, at 08:56.


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