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Callback reports

This page describes reports you can use to learn more about the performance of Callback in your contact center. Reports in the Callback folder are ready-to-use, but as always, can be modified to suit your specific business needs.

About Callback reports


The following reports are available in the CX Insights > Callback folder:

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This page was last modified on July 23, 2018, at 11:16.


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