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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar.

Table STRATEGY

Description

Modified: 8.5.014.34 (in Microsoft SQL Server, data type for the STRATEGY_TYPE, STRATEGY_TYPE_CODE, and STRATEGY_NAME columns modified in single-language databases); 8.5.003 (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics)

In partitioned databases, this table is not partitioned.


This table allows facts to be described by the associated routing strategy. Each row describes one routing strategy that has operated on an interaction. A new row is issued for each distinct strategy, strategy result, and reason encountered as attached data in the interaction source data.

Tip
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Column List

Legend

Column Data Type P M F DV
STRATEGY_KEY int X X
TENANT_KEY int X X
CREATE_AUDIT_KEY numeric(19) X X
UPDATE_AUDIT_KEY numeric(19) X X
STRATEGY_TYPE nvarchar(255)
STRATEGY_TYPE_CODE nvarchar(32)
STRATEGY_NAME nvarchar(255)
PURGE_FLAG numeric(1)

STRATEGY_KEY

The surrogate key that is used to join this dimension table to the fact tables.

TENANT_KEY

The surrogate key that is used to join the TENANT dimension to the fact tables.

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools—that is, applications that need to identify newly added data.

UPDATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools—that is, applications that need to identify recently modified data.

STRATEGY_TYPE

Modified: 8.5.014.34 (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases)
The strategy type. This field is set to one of the following values:

  • Unspecified
  • RoutingStrategy

This value can change with localization.

STRATEGY_TYPE_CODE

Modified: 8.5.014.34 (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases)
The strategy type code. This field is set to one of the following values:

  • UNSPECIFIED
  • ROUTINGSTRATEGY

This value does not change with localization.

STRATEGY_NAME

Modified: 8.5.014.34 (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases)
The name of the strategy.

PURGE_FLAG

This field is reserved.

Index List

No indexes are defined.

Subject Areas

  • Interaction_Resource — Represents a summary of each attempt to handle an interaction. It encompasses the mediation process that is required to offer the interaction to a target handling resource, as well as the activities of that target handling resource.
This page was last edited on October 2, 2020, at 12:24.
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