Jump to: navigation, search

Administrator Tasks

As a supervisor using Workforce Management (WFM), you might sometimes be required perform workforce administration tasks to manage the day-to-day operations in your contact center. The following topics in the Administrator's Guide provide information that will help you to perform these daily tasks efficiently:

This page was last modified on April 29, 2019, at 06:26.


Comment on this article:

blog comments powered by Disqus