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The Calendar module contains two sub-modules:
- Select Calendar Items to:
- Add Availability, Days Off, Exceptions, Shifts, Time Off, and Working Hours.
- Edit agent Exceptions, Preferences, and Time Off.
- Review rotating patterns.
- Change the Time Zone to view Calendar Items' times in the selected by user time zone.
- Select Time Off Limits to set time-off limits.
This page was last edited on October 2, 2020, at 12:35.