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Site Settings

At the top of the Contracts pane, click Site Settings to open the pane and configure the following settings for a selected site:

Minimum Duration Section

  • Minimum Duration Between the End of the Day and Start of Next Working Day—Enter a time period in hours and minutes for the duration between the end of the current day and start of the next working day, or specify an unlimited duration by checking the Unlimited check box.
  • Minimum Duration Between the Start Times of Two Consecutive Working Days—Enter a time period in hours and minutes for the duration between the start times of two consecutive working days, or specify an unlimited duration by checking the Unlimited check box.

Schedule Planning Period Section

  • Schedule Planning Period Type—Enables you to define a period of longer than a week that can be used to set up Contract constraints, such as number of paid hours and number of days off. The Schedule Planning Period options are: None, Monthly, Two Weeks, Three Weeks, Four Weeks, Five Weeks, and Six Weeks.
  • Start Date—Enter the date, on which the selected planning period begins.
Important
The start date must correspond to the Week Start Day value that is configured in the Global Setting dialog box or, if no Week Start Day is configured, the first day of the week in your local system settings. Future iterations of the Schedule Planning Period will start on the same day of the week. If you selected the Monthly option, this field will be unavailable, and future iterations of the Schedule Planning Period will start on the first day of each calendar month.

After you have configured these settings, click Save WM 851 icon-save.png .

To reconfigure these settings, you can click the Reset button.  Doing so, will reinstate the default settings and the Review Validation Messages pane opens, displaying the following warning message:

If you click Reset, all settings for Schedule Planning Period work hours and time-off for all Contracts at this location will be deleted. New Schedule Planning Period settings will have to be entered manually. Do you want to continue?

Warning
If you click Reset, all previously entered Schedule Planning Period settings in the Contract Constraints and Day off and Weekend Rules panes are deleted, and you must reenter them for all Contracts in the affected site.

Click Close WM 851 icon close.png if you want to ignore the message or Apply WM 851 agent activities assign.png in the Review Validation Messages pane, if you want to reset the settings.

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This page was last modified on August 10, 2017, at 05:45.