Review Calendar Messages Dialog Box
In the Calendar, if you grant a time-off item that exceeds the time-off limits, Workforce Management (WFM) returns a warning. WFM presents all warnings as a table in the Review Calendar Messages dialog box. The columns of the table include the check box column, Team, Agent, Date, and Message.
If you have Prefer/Grant/Decline and Edit Time Off Limits permissions within the Calendar module, you can override the warnings.
- Select the check box in the leftmost column of each warning that you want to override, or click the Select All Warnings button.
- Click the Proceed for Selected button to ignore the warnings and continue.