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Calendar Role Privileges

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The role privileges under Calendar provide the following user access:

  • Read—Controls user access to view all panes in the Calendar module. If unchecked, all other privileges under the Calendar are also unchecked.
  • Add/Edit/Delete—Controls user access to view, add, and edit agent preferences and exceptions in the Calendar module.
  • Prefer/Grant/Decline—Controls user access to grant or decline agent preferences in the Calendar module.
  • Edit Time-Off Limits—Controls user access to edit time-off limits in the Calendar module.
This page was last edited on October 2, 2020, at 12:35.
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