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Add Activity Window

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.



Use the Add Activity window to change the activities that are associated with the current forecast scenario:

  1. Select the check box next to any activity that you want to include.
  2. Click OK.
    The previous view reappears. Its displayed data changes to match your selections.
This page was last edited on October 2, 2020, at 12:35.
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