Maintenance Notice - PDF Generation
Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.

Note: Access to static files, including PDF files that are not dynamically generated from our web-based content, is unaffected.

Jump to: navigation, search

Workbins privileges


The following table lists the Workbin privileges in the Workspace Workbin Privileges section of the Role Privileges tab that can be enabled for a role. Privileges are assigned as configuration options in the Role Privileges tab of the Role object in Genesys Administrator Extension (refer to the Procedure: Creating a Role, allowing a Workspace privilege, and assigning a Role to an agent or agent group).

Workbin Privileges
Role privilege Description
Workbins - Can Search in Workbins The agent is permitted to use the search filter function in the My Workbins and My Team Workbins views. Added:
Workbins - Can Use My Workbins The agent is permitted to access the My Workbins functions. Modified: 8.1.40x.xx
Workbins - Can Use My Team Workbins The agent is permitted to access the My Team Workbin functions. Added: 8.1.40x.xx

Workbin - Can search in Workbins

This page was last edited on October 26, 2018, at 14:33.


Comment on this article:

blog comments powered by Disqus