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Case Data options

For the most up to date Workspace Desktop Edition configuration options, see the Genesys Configuration Option Database.


  • Default Value: ""
  • Valid Values: A valid float separator. Typical float separators are: '.' (period), ',' (comma), and '\' (backslash).
  • Changes take effect: Immediately.
  • Description: Specifies the float separator that is used for Case data. This option should be used when the decimal symbol in the regional settings of the agent workstation is different from the one in the attached data.
This page was last modified on October 7, 2019, at 08:37.


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