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warm-standby.retry-delay

Section: interaction-workspace
Default Value: 10
Valid Values: Any positive integer.
Changes Take Effect: When the application is started or restarted
Introduced: 8.5.106.19
Related Options: warm-standby.retry-delay

Specifies the delay, in seconds, that is applied after connections to all endpoints have been checked and failed, and before the next iteration is started. This parameter can be overridden as follows:

  • In the Primary/Backup connection case, the Reconnect Timeout parameter of the Primary server is used.
  • In the connection without backup case, this parameter could be defined by the warm-standby.retry-delay option in the interaction-workspace section of the application to which Workspace is connected.
  • In the Cluster Connection case, this parameter could be defined by the warm-standby.retry-delay option in the interaction-workspace section of the cluster application to which Workspace is connected.

warm-standby.reconnection-random-delay-range

Section: interaction-workspace
Default Value: 2
Valid Values: Any positive integer.
Changes Take Effect: When the application is started or restarted
Introduced: 8.5.106.19

Specifies the range of the delay, from 0 to the number of seconds specified by the value, before Workspace attempts to reconnect to the last opened endpoint after disconnection.

Warm-Standby options

Tip
For the most up to date Workspace Desktop Edition configuration options, see the Genesys Configuration Option Database.

Related Resources

The following topics discuss the implementation of these options:

This page was last edited on July 23, 2020, at 13:45.
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