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System Tray options

For the most up to date Workspace Desktop Edition configuration options, see the Genesys Configuration Option Database.


  • Default Value: $Application.Title$
  • Valid Values: $Window.Title$,$Application.Title$,$Application.Name$,$Agent.UserName$,$Agent.LastName$,$Agent.FirstName$,$Agent.EmployeeId$
  • Changes take effect: When the application is started or restarted.
  • Description: Defines the tooltip of the Interaction Workspace system tray icon by specifying a string that contains the following field codes:
    If all field codes are empty, the following field codes are used:
This page was last edited on October 7, 2019, at 15:58.


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