Jump to: navigation, search

Standard Response privileges

The following table lists the Standard Resource Library (SRL) privileges in the Workspace Standard Response Privileges section of the Role Privileges tab that can be enabled for a role. Privileges are assigned as configuration options in the Role Privileges tab of the Role object in Genesys Administrator Extension (refer to the Procedure: Creating a Role, allowing a Workspace privilege, and assigning a Role to an agent or agent group).

Standard Response Privileges
Role privilege Description
Standard Response Library - Can Use The agent is permitted to access the Standard Response Library.

Feedback

Comment on this article:

blog comments powered by Disqus
This page was last modified on October 26, 2018, at 06:33.