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Chat Server options

Tip
For the most up to date Workspace Desktop Edition configuration options, see the Genesys Configuration Option Database.

chatserver.addp.local-timeout

[Added: 8.5.104.15]

  • Default Value: 0
  • Valid Values: 0 to MAXINT
  • Changes take effect: At the next interaction.
  • Description: Specifies the duration, in seconds, that Workspace sends polling signals to the Chat Server. The value 0 means this functionality is disabled. This option can be overridden by a routing strategy, as described in Overriding Options by Using a Routing Strategy.

chatserver.addp.remote-timeout

[Added: 8.5.104.15]

  • Default Value: 0
  • Valid Values: 0 to MAXINT
  • Changes take effect: At the next interaction.
  • Description: Specifies the duration, in seconds, that Chat Server sends polling signals to Workspace. The value 0 means this functionality is disabled. This option can be overridden by a routing strategy, as described in Overriding Options by Using a Routing Strategy.

chatserver.addp.trace-mode

[Added: 8.5.104.15]

  • Default Value: off
  • Valid Values: One value from this list: client, remote, full, or off
  • Changes take effect: At the next interaction.
  • Description: Specifies the level of logging for ADDP.
    • client: Select Trace On Client Side to turn on ADDP-related messages in Workspace Application.
    • remote: Select Trace On Server Side to turn on ADDP-related messages in Chat Server Application.
    • full: Select Trace On Both Sides to turn on ADDP-related messages in both Chat Server and Workspace Applications.
    • off: Select Trace Is Turned Off to turn off ADDP tracing. ADDP-related messages are not generated.
    This option can be overridden by a routing strategy, as described in Overriding Options by Using a Routing Strategy.
This page was last edited on October 7, 2019, at 15:39.

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