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Presence options

presence.evaluate-presence

  • Default Value: true
  • Valid Values: true, false
  • Changes take effect: When the application is started or restarted.
  • Description: When this option is set to true, the presence (availability) of agents, agent groups, T-Server queues, routing points, and interaction queues is shown in Team Communicator in the search results.

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This page was last modified on October 26, 2018, at 06:33.