Jump to: navigation, search

presence.evaluate-presence

Section: interaction-workspace
Default Value: true
Valid Values: true or false
Changes Take Effect: When the application is started or restarted.


When this option is set to true, the presence (availability) of agents, agent groups, T-Server queues, routing points, and interaction queues is shown in Team Communicator in the search results.

Presence options

Tip
For the most up to date Workspace Desktop Edition configuration options, see the Genesys Configuration Option Database.
This page was last edited on February 20, 2020, at 18:56.
blog comments powered by Disqus