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Spellchecker options

spellchecker.corporate-dictionary

  • Default Value: ""
  • Valid Values: Comma-separated list of words.
  • Changes take effect: When the application is started or restarted.
  • Description: Specifies a comma-separated list of dictionary words that conform to the limitations of allowable characters in the Configuration Layer. Typically you would use this list to specify common words in your company, such as your company name or product name.

spellchecker.corporate-dictionary-file

  • Default Value: ""
  • Valid Values: Absolute or relative path to a text file.
  • Changes take effect: When the application is started or restarted.
  • Description: Specifies the name and the path to your corporate dictionary file. The path can be relative to the Workspace working directory (for example: Dictionaries\CorporateDictionary.txt) or an absolute path (for example: C:\PathToDictionaries\CorporateDictionary.txt). The text file must consist of a list of words (one word per line). The file must be saved in UTF-8 encoding to avoid internationalization issues.

spellchecker.<media-type>.prompt-on-send

[Added: 8.5.105.12]

  • Default Value: false
  • Valid Values: true, false
  • Changes take effect: At the next interaction.
  • Description: Specify by media type whether you want agents to be prompted when they click Send if there are misspelled words in an email, chat, or SMS message. The following media names are supported: chat, email, sms.

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This page was last modified on October 26, 2018, at 06:33.