Jump to: navigation, search

Reporting options


For the most up to date Workspace Desktop Edition configuration options, see the Genesys Configuration Option Database.



  • Default Value: false
  • Valid Values: true, false
  • Changes take effect: When the application is started or restarted.
  • Description: When set to true, Workspace reports to the Genesys back-end the time, in seconds, when an interaction had the focus. When set to false, nothing is reported.
This page was last edited on October 7, 2019, at 15:54.


Comment on this article:

blog comments powered by Disqus