Workspace SIP Endpoint privileges
The following table lists the Workspace SIP Endpoint privileges in the Workspace SIP Tasks section of the Role Privileges tab that can be enabled for a role. Privileges are assigned as configuration options in the Role Privileges tab of the Role object in Genesys Administrator Extension (refer to the Procedure: Creating a Role, allowing a Workspace privilege, and assigning a Role to an agent or agent group).
|SIP Endpoint - Can Use Embedded SIP Endpoint||Indicates if Workspace will start automatically an embedded SIP Endpoint for the SIP Agent. If set to false, you will require an external SIP Endpoint application.|