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Standard Response privileges

The following table lists the Standard Resource Library (SRL) privileges in the Workspace Standard Response Privileges section of the Role Privileges tab that can be enabled for a role. Privileges are assigned as configuration options in the Role Privileges tab of the Role object in Genesys Administrator Extension (refer to the Procedure: Creating a Role, allowing a Workspace privilege, and assigning a Role to an agent or agent group).

Standard Response Privileges
Role privilege Description
Standard Response Library - Can Use The agent is permitted to access the Standard Response Library.
This page was last edited on October 26, 2018, at 14:33.
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